Refund policy
Return Window
You have 30 days from the date of delivery to request a return.
Return Conditions
To be eligible for a return, items must be:
Unworn — not washed, altered, or used
Tags attached — all original tags must still be on the garment
Original packaging — returned in the original condition you received it
Exchanges
We do not offer direct exchanges.
Return Shipping
Return shipping costs are the responsibility of the customer.
Refunds
We process refunds to original payment method. Please allow 1–10 business days for the refund to appear in your account after processing.
Contact
For any return or refund questions, email us at support@nairre.com